Bank Teller

Heritage Bank NW | Part-time

• Identified authentication vulnerabilities in teller operations and submitted formal hardware security key proposals through the bank’s official policy recommendation portal.
• Maintain strict PCI DSS and compliance awareness in daily cash handling and customer data operations.
• Recognized and escalated social engineering and fraud attempts in live customer interactions.
• Developed working knowledge of internal banking security culture and regulatory environment.

Mobile Expert

T-Mobile | Part-time

• Managed mobile infrastructure and enterprise IT solutions for diverse client needs.
• Provided expert guidance on mobile communications and device security.
• Ensured secure transaction processing and customer data protection in a high-volume retail environment.